# Errores en Bitrix24

Cuando configures Bitrix24, puedes encontrarte con algunos errores que puedes solucionar tú mismo. Acá, te enseñamos cómo.

* **Error "No encontrado":** Este mensaje aparece si intentas crear una conexión en GearPlug sin instalar nuestra app en Bitrix24. Revisa los [pasos de cómo instalar Gearplug en tu cuenta de Bitrix](/configura-tus-conexiones/bitrix24/crea-tu-conexion-a-bitrix24.md)24. 

{% hint style="info" %}
Si necesitas ayuda personalizada, no dudes en contactarnos en nuestro chat de soporte.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.gearplug.io/configura-tus-conexiones/bitrix24/errores-en-bitrix24.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.