# Get new tag in user

1. **Select Intercom** as your source app in the “Gears” menu. Click “Create.”

<figure><img src="https://lh6.googleusercontent.com/9JyqJs0sdwXH49y7P2MejqTii_csr7sVt481a0Jkg-dMshexNvkTBr7yX2ce9wXsMsEYF17iR718pl98WIlJSOYpz4zOx0ER7670Q30xlkVo-KCbnY3cwrqZ9pVpx6bLhOH7JUB-TRc7_jnQkjIXug" alt=""><figcaption></figcaption></figure>

2. **Choose the connection** you want to use and click “Continue.”

<figure><img src="https://lh6.googleusercontent.com/Ptl8ocdqEUYjWPO3zW1kKBlyUPVPb3X7CI1vBlPKu6DOSa4yRN16N-SB66XotnrNDUQC53325Ee0Wnf0RxaY0ALg5o454ygpbAd23f5LU-3ZLdfbac_fNhlzGa3qJ2nq2t85_R9KAUZ6cQ-Ehl3ayA" alt=""><figcaption></figcaption></figure>

3. **Pick “Get new tag in user”** as your action and click “Create.” GearPlug will import the last record created, or ask to create a new one.

<figure><img src="https://lh4.googleusercontent.com/1s06KJxQ2Os-XMSfSIT0IZdrkIvRVQOStc00SMXMzjFibBL88mHFZ7YiRG82JPKJYAFEbcpCQALUGp63-k-Ky-T4Khtn1vOzVV_1Fva_M2uHlkbNwAyIqY4_XxE9S7G_N_BJVLV1ROIaAZTTXV-oqQ" alt=""><figcaption></figcaption></figure>

4. **Verify the imported data** to ensure everything is working. Click “OK” to finish.

<figure><img src="https://lh5.googleusercontent.com/IOaQfzYwqnwQyJpba_pmaWgRcxgqnhhoWKP8kXv6dJu1gb-QXu9rsn_qn0F85MY4uK8W7rgTxkrCXzMN_vmMJWgRTnrhd0ejnJI7RY5yGSxEf7BI1PqkuHL-yZZf-ovnQ96YNM7URaF8Ny7a_ka00g" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Empty Fields**: Under the imported entry, you’ll find a drop-down menu for “Empty Fields.” Here, you’ll find a list of fields you can import—but weren’t used in your record.
{% endhint %}