> For the complete documentation index, see [llms.txt](https://docs.gearplug.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.gearplug.io/english/set-up-your-integrations/salesforce/source-actions/new-case.md).

# New case

1. **Select Salesforce** as your source app under “New flow” in the “Gears” section and click “Create.”

<figure><img src="https://lh5.googleusercontent.com/5_qN0ZmuROiibYUIlASeC2ZAlm--OqzbuOnkZCoo0Aabozvw9qkBCUfF05yvBRFZio2bMLl-d7gU8WUdx_VCO6cbVIGIjgqFodT7025EyBSufVmxqgJRCOfKqIusAqQ91m3Q4OLJ6SHS3WftQkFVgw" alt=""><figcaption></figcaption></figure>

2. **Choose the connection** you want to use, or create a new one, after clicking the red gear. Click “Continue.”

<figure><img src="https://lh3.googleusercontent.com/Ugl-_XseC2GmR1gXFqzRvRuyFhoM5R3KnpezDT8M2AQUN04MrHuHOwI1iRuQAvClVUGuBZrmc-PcRDQAWgmcI9MiGzfCxmFINXjIHnT27SGdqTO0cukKWIPESkSh65ksST-bROEmvn9k7fIUJiqGvQ" alt=""><figcaption></figcaption></figure>

3. **Pick “New case”** as your action and click “Create.” GearPlug will ask for a test record.

<figure><img src="https://lh5.googleusercontent.com/GpfbcV5cd7_66K8AVUF5CbWK1tV88PpH0J6C27KKsj0L7jVrP55_YHNHymgBi_87lVcfJjQhm9x79dd1pX5eDYDCATy0xLb0SI1mB5PkVhOK76oeOs9D7hceu1LPOmbWf0kqTjsAkTUTc19LqtTerA" alt=""><figcaption></figcaption></figure>

4. **Create a test record** in your chosen module for GearPlug to import the data. Review the data in the GearPlug interface to make sure everything works properly. Click “OK” to finish the setup.

<figure><img src="https://lh4.googleusercontent.com/XRbQTL4pKcwAmdDGTGIL6EZKNMqUSI1_OnwMlOfxVvAGA1vNAsbey87qt-waepGLkqtpyVKdBhVgmvU5QkrVWrYlfSedOVgOGCfv9mcbmGors_gPGAElNU5QacKQ2TYAFywzjt6QlJKU5JLn1-5yUg" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Empty Fields**: Under the imported entry, you’ll find a drop-down menu for “Empty Fields.” Here, you’ll find a list of fields you can import—but weren’t used in the form you used.
{% endhint %}